Modern Slavery and Human Trafficking Statement

Kingston upon Thames Carpet Cleaners is committed to conducting all aspects of its operations in an ethical, responsible, and transparent manner. This Modern Slavery and Human Trafficking Statement outlines the steps we take to prevent modern slavery and human trafficking in our own business and throughout our supply chains. It is made in respect of the financial year to which it relates and will be reviewed and updated on an annual basis.

Our Business and Supply Chains

Kingston upon Thames Carpet Cleaners provides professional carpet and upholstery cleaning services to residential and commercial customers. Our activities are primarily based in the United Kingdom, and our supply chains include the sourcing of cleaning products, equipment, uniforms, and ancillary services such as waste management and maintenance.

We recognise that modern slavery and human trafficking can occur in all sectors and at every level of the supply chain. We are committed to identifying and addressing any potential risks associated with the goods and services we purchase and the partners we work with.

Zero-Tolerance Policy on Modern Slavery

We operate a strict zero-tolerance policy towards all forms of modern slavery, human trafficking, forced labour, child labour, and exploitation. This policy applies to all employees, agency workers, contractors, and suppliers engaged by Kingston upon Thames Carpet Cleaners.

We expect all those who have, or seek to have, a business relationship with us to share our commitment to human rights, fair treatment, and ethical labour practices. Any breach of this policy by an employee will result in disciplinary action, which may include dismissal. Any supplier found to be involved in modern slavery or human trafficking will face immediate investigation, potential suspension, and possible termination of our business relationship.

Supplier Due Diligence and Audits

We aim to work only with suppliers and partners who uphold similar ethical standards. As part of our due diligence process, we assess suppliers based on their labour practices, employment policies, and transparency. This may include requesting information on their working conditions, recruitment processes, and the steps they take to prevent modern slavery.

Where appropriate, we conduct or commission audits of higher-risk suppliers. These audits may be announced or unannounced and can include site visits, document reviews, and interviews. Any areas of concern identified through our supplier assessments or audits will require corrective actions and time-bound improvement plans. Failure to address these concerns may result in the termination of the business relationship.

Training and Awareness

We are committed to raising awareness of modern slavery risks among our staff. Relevant employees, particularly those involved in procurement and supplier management, are provided with guidance to help them recognise signs of exploitation and understand the procedures for escalating concerns.

We promote a culture where ethical conduct is valued and where questions about labour practices can be raised without fear of reprisal. This approach supports our broader commitment to responsible business and respect for human rights.

Reporting Channels and Whistleblowing

We encourage all employees, contractors, suppliers, and other stakeholders to report any concerns or suspicions regarding modern slavery or human trafficking connected to our business or supply chains. Concerns can be raised through internal reporting channels or directly to senior management.

We will treat all reports seriously and, where appropriate, investigate promptly and confidentially. No individual who makes a report in good faith will suffer any form of retaliation or disadvantage. We will take appropriate action in response to any substantiated findings, which may include notifying relevant authorities and reviewing our relationships with implicated parties.

Monitoring, Governance and Annual Review

Responsibility for overseeing our approach to modern slavery and human trafficking rests with the senior management of Kingston upon Thames Carpet Cleaners. They are accountable for ensuring that this statement is implemented effectively and that our policies and practices remain aligned with legal requirements and best practice.

We will review this Modern Slavery Statement at least once every year, or more frequently if needed. The review will consider changes in legislation, developments in best practice, and any issues or incidents identified through our audits, due diligence, or reporting channels. Where necessary, we will update our procedures and training to strengthen our ability to prevent, detect, and address modern slavery risks.

Kingston upon Thames Carpet Cleaners remains firmly committed to continuous improvement in this area and to playing its part in the wider effort to eradicate modern slavery and human trafficking.